Privacy Policy
Last updated 2 August 2026
This page is maintained by Menopause Vitality and explains how we handle your information when you use this app. It is not an independent certification or audit.
Who we are
Menopause Vitality provides a paid online assessment, a personalised health report and an optional 28-Day Energy & Weight Loss Action Plan. You can contact us at support@menopausevitality.com.au.
What we collect
- Your email address and account login details.
- The answers you give in the assessment, including age range, height, weight, waist measurement, sleep, stress, activity, symptoms and dietary preferences.
- The results we generate from your answers: your roadblocks, vitality score, estimated BMI, calorie target and personalised plan.
- Your purchase records (which products you have access to) and support messages.
- If you join the Menopause Vitality Club waitlist, the fact that you joined and when.
How we use it
- To generate and store your personalised report and plan.
- To keep you signed in and restore your saved report when you return.
- To confirm your purchase and unlock the content you paid for.
- To send you transactional emails such as your welcome email and purchase confirmations.
- To answer your support requests.
We do not sell your personal information, and we do not use your health answers for advertising.
Health information
Your assessment answers are sensitive personal information. They are stored against your account and are only visible to you when signed in, and to us where needed to operate the service or respond to a support request.
Service providers
We use a small number of providers to run the app:
- Lovable Cloud (database, accounts and hosting) — stores your account and results.
- Stripe — processes payments. Card details are entered on Stripe and never reach us.
- Our email provider — sends transactional emails from notify.menopausevitality.com.au.
- Systeme.io — handles the initial $7 purchase and sales pages outside this app.
Cookies
We use only the storage needed to keep you signed in and to run checkout. We do not run advertising trackers in the app.
Keeping and deleting your data
We keep your account, report and purchase records for as long as your account is active so you can return to your report. You can ask us to delete your account and data at any time by emailing support@menopausevitality.com.au. We may keep basic purchase records where we are required to for tax and accounting purposes.
Your rights
You can ask us for a copy of the information we hold about you, ask us to correct it, or ask us to delete it. Email support@menopausevitality.com.au and we will respond within a reasonable time.
Security
Access to your data requires you to sign in, and our database restricts each account to its own records. No online service can promise absolute security, but if we become aware of a breach affecting your information we will notify you as required by law.
Changes
If we change this policy we will update the date at the top of this page and, for significant changes, let you know by email.